IMPORTANT UPDATE EFFECTIVE SEPT 30, 2023
As of September 30, 2023, the Your Health Votre Sante clinic will be moving and no longer working at 4289 Innes Road. For information about the new locations, please click the link below for your doctor:
Updates:
We have new options for sending medical documents or forms, please click here to find out more.
Our list of uninsured medical services and associated fees have been updated, as well as means of payment. Read more by clicking here.
Important information about Virtual Visits and care can be found by clicking here.
Masks and physical distancing are still required at the clinic. Our personnel and physicians continue to wear masks to protect themselves, their family members, and you. Adults and children age 4 and older must continue to wear a face mask. (a paper face mask or a cloth mask with a paper filter). It should cover your nose and mouth. Your mask should remain on for your entire office visit and while you are in our office building.
If you have symptoms of COVID-19 (check here: https://covid-19.ontario.ca/self-assessment/), are awaiting test results, of have been identified as a high risk contact, please call our office. Leave a voicemail with us, and do not come in for your appointment. Our staff will contact you within 1-2 business day. You will also receive a screening questionnaire the day of your appointment.
For your in-person appointment, please arrive a few minutes early and come up to the waiting room. If there is no one present to greet you, then please have a seat and wait.
APPOINTMENTS: If you do not have an in-office appointment, do not come to the clinic. Remember that you must complete the self-assessment for COVID-19 before any in-office appointment. ** If your screen is positive, DO NOT come for your in-office appointment** You should call our office to cancel your in-office appointment or make alternative arrangements.
Online Portal Access for patients of Dr. Brophy & Dr. Lilly:
Via the portal you can:
View your messages and any documents that have been sent to you
Review your appointments
Book new appointments
Modify or change existing appointments
Cancel or change appointments (must be greater than 48 hours notice to do this online, otherwise please call the clinic ASAP or a no show fee will apply)
Pay any outstanding invoices or fees with your personal credit card
Bookmark this new link after clicking below (or copy this into your address bar: https://yourhealthvotresante.inputhealth.com/portal#login )
Online Portal Access for Dr. Donohue's patients:
For online booking, please continue to the Book Online page
For sending messages, documents, or pictures, please continue to use the Wellx email Portal
IMPORTANT NOTICE For Dr. Clement's and Dr. Nguyen's Patients:
Dr. Clement and Dr. Nguyen no longer practice at YHVS and neither have a family practice at another location.
To have your medical records transferred, please contact:
Records Management @ 1 800 775 0093 or https://recordsregistry.ca/contact_us/medical_records_request/
