IMPORTANT NOTICE For Dr. Clement's and Dr. Nguyen's Patients:


If you are a patient of Dr. Nguyen, please click here to read an important notice.

If you are a patient of Dr. Clement, please click here to read an important notice.

If Dr. Clement or Dr. Nguyen are not your family doctors, then please disregard this.

Online portal for Dr. Brophy, Dre. Caissie, Dr. Lilly, Dr. Clement & Dr. Nguyen!

Via the portal you can:

  • View your messages and any documents that have been sent to you

  • Review your appointments

  • Book new appointments

  • Modify or change existing appointments (in person appointments cannot be booked online or changed online at this time)

  • Cancel appointments (must be greater than 48 hours notice to do this online)


Bookmark this new link after clicking below (or copy this into your address bar: https://yourhealthvotresante.inputhealth.com/portal#login )

Your Health Votre Sante Patient Portal

Online Portal Access for Dr. Donohue's patients:


  • For online booking, please continue to use the link here (or go to the Book Online page)

  • For sending messages, documents, or pictures, please continue to use the WellX Portal


COVID-19 NOTICE (updates posted as they become available)


Update on Masks

The Government of Ontario announced that mask mandates would be lifted starting March 21. However, they are still required in healthcare facilities so please continue to wear yours when you are in the clinic. Our personnel and physicians will continue to wear masks to protect themselves, their family members, and you.


Adults and children age 4 and older must continue to wear a face mask. (a paper face mask or a cloth mask with a paper filter), it should cover your nose and mouth, it should remain on for your entire office visit and while you are in our office building.

If you have symptoms of COVID-19 (check here: https://covid-19.ontario.ca/self-assessment/), are awaiting test results, of have been identified as a high risk contact, please call our office. Leave a voicemail with us, and do not come in for your appointment. Our staff will contact you within 1 business day. You will also receive a screening questionnaire the day of your appointment.

For your in-person appointment, please arrive a few minutes early.

Please wait in your car in the parking lot.

We will phone you when an exam room is available.

When we phone, the staff will ask you some questions about your health.

Then you will be told which exam room to go to at our office.

Physical distancing protocols must be followed.



APPOINTMENTS

If you do not have an in-office appointment, do not come to the clinic.

For in-office appointments, only 1 caregiver per patient is allowed (e.g. parent and child).

Remember that you must complete the self-assessment for COVID-19 before any in-office appointment.

** If your screen is positive, DO NOT come for your in-office appointment**

You should follow the recommendations on the self-assessment.

You should call our office to cancel your in-office appointment.